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The secret to our success is our people and our culture. From the very beginning our founders understood that a culture that empowers people to be at their best, and cares for them when they are at their worst is a high performing culture. We recognise that “people who like what they do, do it better” and it is because we care, that we get exceptional results. Our belief in a simple formula: happier colleagues deliver better outcome for our customers is why we are recognised as a Great Place to Work in all of our markets.
We provide an open, inclusive, and supportive environment where everyone feels valued and can thrive.
We actively encourage internal promotions as our colleagues know our customers, our businesses and our people-centric culture better than anyone, but are always looking for ambitious and talented people who want the opportunity to grow their career.
We support career growth and development for colleagues at every stage of their career. There are many opportunities for people to develop their talents, learn new skills, change career, work internationally, and realise their maximum potential. You can find out more about our range of learning and personal development opportunities on our benefits page.
An inclusive workplace leads to a more diverse workplace and we continue to review our employee proposition to ensure that it supports all of our colleagues. Our Diversity and Inclusion working groups play a key role here and have provided the inspiration for many of our employee policies.
We’ve established an International Diversity and Inclusion Forum hosted to connect Diversity and Inclusion sponsors from across the Group to identify ways we can better implement diversity and inclusion practices across business functions.
One in 8 people live with mental health conditions globally and our People Services teams across our businesses are there to support and empower our colleagues to look after their mental health and wellbeing. We work hard to provide an open and inclusive workplace and encourage our colleagues to talk openly about their mental health so we can be there for them when they need us the most.
Our Group Head of People Experience, Berengere Peter, shares her personal story of mental health challenges she’s experienced over the years:
“I had a depressive episode when I was in my mid-twenties, and I had no idea what was happening to me. I was living and working in Paris and in the mid-nineties I was lucky to find a doctor who was empathetic and a pioneer in understanding and treating depression. He knew that I would need to be out of work for a few weeks and that I could be treated, but in his experience, the problem would be that nobody at work would understand. Back then, I would likely be stigmatised as unable to perform and labelled as fragile. He advised me to say to my work that I had a kidney infection – he even offered to sign a “kidney infection” certificate. From his perspective, a kidney infection and this depressive episode were comparable in terms of health severity - whatever physical or mental health - and length of treatment needed. I will always remember his words: ”you are not fragile, you are fragilised at the moment. In the same way that a kidney infection would fragilise your body. You wouldn’t feel guilty and unable to perform because of a temporary infection and shouldn’t feel this way because of a depressive episode.”
Nobody should ever feel that they need to hide their mental health issues by fear of being stigmatised and opening up is the first step to getting better.”
Our Future Leaders and Strategic Pricing & Analytics for Risk (SPARK) leadership programmes allow talented MBA graduates to join the Group as Business Development and Pricing/Analytics Managers.
We’re looking for people who can take nothing and make something; we’re looking for people who make teams better; we’re looking for people who can inspire and motivate those around them; we’re looking for people who can grow into being great leaders.
Our Business Development and Pricing Managers gain the opportunity to shape Group strategies, assess new ventures for the Group and engage with senior stakeholders across the business.
Find out about our Future Leaders and SPARK programmes here.
Discover how we work to create an inclusive workplace in our latest Annual Report
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